RichPrize identity verification and KYC checks

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RichPrize Casino may request identity-verification evidence including a government-issued photo ID, a selfie and proof of address or a bank reference. The published process uses a secure upload link where the requested documents can be submitted and the verification status tracked.
Documents RichPrize may request
The published verification information identifies several types of evidence that may be requested. This is not stated as a fixed checklist that every user must provide in full.
| Evidence type | Published example or form |
|---|---|
| Photo identification | Government-issued photo ID |
| Identity image | Selfie |
| Address or banking evidence | Proof of address or a bank reference |
Uploading verification documents
The published identity verification process follows a secure upload flow:
- Open the secure upload link.
- Select your country and ID type.
- Upload the requested documents and selfie.
- Track the verification status in your account.
When verification can be requested
KYC checks can arise at different stages rather than at one fixed point. RichPrize may request identity verification before a first deposit when payment partners require it, while verification documents may also be required before bonus crediting or withdrawal processing.
| Situation | Published condition or effect |
|---|---|
| Before a first deposit | Verification may be requested when payment partners require it |
| Before bonus crediting or withdrawal processing | Verification documents may be required |
| Ongoing account checks | KYC may continue on an ongoing basis |
| Withdrawals, large or frequent transactions, or unusual or risk-related activity | KYC may be requested |
| Verification not yet complete | A withdrawal may be paused or the account temporarily held until verification is complete |
The pre-deposit verification condition can arise when payment partners require it; the general deposit process remains a separate transaction task.
For withdrawals, verification may be requested before withdrawal processing or before large or frequent transactions. A withdrawal may be paused, or the account temporarily held, until verification is complete. The separate withdrawal process covers the Cashier request route and published timing.
Verification can also affect promotions. RichPrize states that verification documents may be required before bonus crediting, while the Welcome Offer conditions cover the promotion itself.
Screening and risk-related checks
RichPrize states that its KYC and AML controls include sanctions and PEP screening together with risk-based monitoring.
Where unlawful activity is suspected, RichPrize states that it may delay, decline or reverse a transaction, or suspend or freeze an account.
RichPrize verification questions
Which documents can RichPrize request for verification?
RichPrize may request a government-issued photo ID, a selfie and proof of address or a bank reference.
How do you submit verification documents?
Use the secure upload link, select your country and ID type, upload the requested documents and selfie, then track the verification status in your account.
Can verification be requested before the first deposit?
Yes. RichPrize may request identity verification before the first deposit when payment partners require it.
Can verification be requested before a withdrawal?
Yes. Verification documents may be required before withdrawal processing, and KYC may also be requested before withdrawals or large or frequent transactions.
Can a withdrawal be paused during verification?
Yes. A withdrawal may be paused or the account temporarily held until verification is complete.
Does RichPrize carry out ongoing KYC checks?
RichPrize states that KYC may continue on an ongoing basis.
