How RichPrize handles personal data
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RichPrize Casino says personal data may include account information such as name, date of birth, phone number and address, as well as transaction, interaction and device information. Account information is stored for six years after account closure, while some information is retained for ten years for tax and accounting purposes.
Personal and account data
The published privacy information covers several categories of personal and due-diligence data. The listed examples do not mean that every item is collected in every case.
| Data category | Published examples |
|---|---|
| Account information | Name, date of birth, phone number and address |
| Customer due diligence | Occupation, source of income, proof of legal assets, PEP or sanctions information, company or property information, court decisions, insolvency and tax information |
| Usage and technical information | Game preferences, transactions, interactions, device information, IP address, browser, language, operating system, referrer, pages, location and cookies |
The customer due-diligence information described above is distinct from the operational identity verification process, which covers the documents and KYC steps that may be requested.
Self-exclusion information
RichPrize states that self-exclusion information is collected to fulfil a self-exclusion request. The separate responsible gambling page covers the published player-control tools and self-exclusion context.
How long selected data is retained
The published retention periods differ according to the information involved.
| Information scope | Retention period |
|---|---|
| Account information | Six years after account closure |
| Some information retained for tax and accounting purposes | Ten years |
Payment and card information security
RichPrize states that payment and card information is protected with SSL encryption and security measures.
RichPrize privacy questions
What account information can RichPrize collect?
Account information may include a name, date of birth, phone number and address.
What information can be used for customer due diligence?
Customer due diligence may include occupation, source of income, proof of legal assets, PEP or sanctions information, company or property information, court decisions, insolvency and tax information.
Why can RichPrize collect self-exclusion information?
RichPrize states that self-exclusion information is collected to fulfil a self-exclusion request.
What device and usage information can RichPrize collect?
User information may include game preferences, transactions, interactions, device information, IP address, browser, language, operating system, referrer, pages, location and cookies.
How long does RichPrize retain account information?
Account information is stored for six years after account closure. Some information is retained for ten years for tax and accounting purposes.
How does RichPrize say payment and card information is protected?
RichPrize states that payment and card information is protected with SSL encryption and security measures.